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Trust & Safety

How vendors join, how reviews are moderated and how to stay safe

How vendors are checked

Every vendor signs in with their mobile number and a one-time code. New listings are looked at by our team before they appear on the site, and a listing that looks like a copy of one already here (same name in the same city, or a stall within a couple of hundred metres of an existing one) is flagged to us before it can go live.

There is no ID, police or trade-certificate check, and no documents are needed. A vendor can earn the "Verified by customers" badge from completed visits and good ratings; reviews from other customers near you are the best guide to a vendor.

Reviews

  • You can review a vendor once you have actually dealt with them: they have replied to your message, or a visit you asked for has happened.
  • New accounts can write reviews from their second day.
  • Reviews containing links are held for our team to read first, and so is a sudden run of reviews on one vendor, whether good or bad.
  • Vendors cannot delete reviews. They can reply, and report one they believe is fake.
  • Accounts found posting fake or paid reviews are suspended.

Visit requests and your address

When you ask carts to come to your lane, vendors nearby see the area the request is from and what you want, not your phone number or exact address. Only the vendor who takes up your request sees how to reach you. You can cancel a request at any time from My Visit Requests.

Safety at home visits

Electricians, plumbers, carpenters, technicians, cooks and helpers work inside your home, so take a little more care with them than with a stall or a cart.

  • Helpers: anyone who brings a second person must say so on their page, so you know how many people to expect.
  • Reviews: read what people near you say about them before you book.

On the day:

  • Check the name and photo on the page against the person at your door before you open it fully.
  • If you will be alone, tell someone at home or a neighbour who is coming and when.
  • Agree the price of the job before work starts, and pay when it is done.
  • Never share a one-time code from your phone with anyone who visits. Nobody from FeriBazaar will ever ask for one.
  • If anything felt wrong, report it from their page, even if nothing happened. Patterns only show up when people report.

FeriBazaar never handles money

We take no payments and no commission, for produce, services or scrap. Pay the vendor directly, in cash or by UPI, at the cart or when the job is done. For scrap, everything is weighed at your door, on the collector's scale, in front of you. Anyone asking you to pay "FeriBazaar" in advance is not us.

Report a problem

Use Report a problem on any vendor page, or contact us. Reports are reviewed within 24 hours; listings with serious reports are hidden while we check.

Your data

Read our Privacy Policy to see what we collect and how to delete your account.

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Brings the cart to your gate. They accept or say no; you pay them directly.

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