Help Center
Answers for customers and vendors: finding vendors, visit requests, messages, reviews and account help.
For Customers
How do I find a sabzi wala near me?
Open Vendors Near Me or search 'sabzi wala' with your area. Allow location or pick your city, and you'll see stalls and moving carts sorted by distance, with today's stock and open status.
What is a visit request?
Moving carts accept visit requests. Tell the vendor your lane or society and a preferred time; they can add your stop to their daily route and you'll be notified when they accept.
Can I pay or order online?
No. FeriBazaar is a discovery platform – there is no pricing, payment or delivery. You find the vendor, check what they have today, message them and buy directly at the stall or cart.
How do I know when a cart will reach my lane?
Save the cart and turn on Cart Arrival Alerts. You'll get a notification when the cart is a few minutes from your stop.
A vendor near me is not listed. What can I do?
Use Suggest a Vendor to add them for free. Our field team verifies the details and invites the vendor to manage their page.
For Vendors
Is listing my cart, shop or service free?
Yes. Registering a moving cart, a shop or a home service, updating your listing and receiving messages and visit requests are all free.
What documents do I need?
Only a mobile number. You sign in with the one-time code we send to it; no ID or other documents are needed to list.
I have a moving cart. How do customers see my route?
Add your route stops and timings in Route & Timings. Customers see today's route, your live stop and can send you visit requests.
Can I use FeriBazaar in my language?
The vendor app supports Hindi, Marathi, Kannada, Tamil, Telugu, Bengali and Gujarati.
How do I get more customers?
Update today's stock every morning, reply to messages quickly, accept visit requests from societies on your route and print your shop QR poster.
General Questions
Which cities is FeriBazaar available in?
Pune, Mumbai, Delhi, Bengaluru, Hyderabad, Chennai, Kolkata, Ahmedabad, Jaipur, Nashik, Nagpur and Kochi, with new areas added every week.
How do vendors join?
Every vendor signs in with their phone number, checked by a one-time code. New listings are looked at by our team before they appear. There is no ID or police check, so read the reviews from people near you.
How do I report a problem with a vendor?
Use Report on the vendor's page or contact support. Our Trust & Safety team reviews every report within 24 hours.
Still need help?
Our support team replies within a few hours, Monday to Saturday, 7 AM – 9 PM.

